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Achieving Exceptional Customer Service 
Presenter: Sally McKenzie Release Date: 8/12/20
Credits: 1 CEU, Free Self-Study Expiration Date: 8/12/23
  Reviewed: 2022        

Customer service is of critical importance to your practice because it’s key to retaining the patients who walk through your doors for years to come that in turn generate more referrals. It is the most economical form of marketing you can do. Learn how to provide exceptional customer service to recoup patient acquisition costs and cultivate a loyal patient base that will refer friends and colleagues, serve as testimonials and write patient reviews.   ( disclaimer , ADA CERP Statement )

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