|
Telephone Talk - #1 Link to Patients
|
Presenter: Sally McKenzie
|
Release Date: 4/27/16
|
|
Credits: 1 CEU, Free Self-Study
|
Expiration Date: 4/27/24
|
|
|
Reviewed: 2021
|
|
Employees who bungle telephone talk simply don’t know the appropriate way to handle this mission critical line of communication. There is no system in place to ensure that the office’s phone procedures are not only effective but also convey the right message and tone to patients. Learn how to improve your practice’s telephone communication.
( disclaimer
, ADA CERP Statement
)
|
 |
View Class
|
|
Click the arrow to view the training material.
 Desktop and Mobile Compatible
|
Take CE Exam |
|
To earn CE credit and qualify for the related promotion you must pass the CE exam.
|
Class Notes |
|
You must be logged in to take notes for this class.
|
