Welcome to Practice Management Online Learning
This website gives you immediate access to our e-learning library. Earn interactive CE credits by participating in live webinars. Earn self-study credits by taking on-demand webinars.
Achieving Exceptional Customer Service
Presenter: Sally McKenzie
CE Credits: 1 CEU
Customer service is of critical importance to your practice because it’s key to retaining the patients who walk through your doors for years to come that in turn generate more referrals. It is the most economical form of marketing you can do. Learn how to provide exceptional customer service to recoup patient acquisition costs and cultivate a loyal patient base that will refer friends and colleagues, serve as testimonials and write patient reviews.