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How To Become an Exceptional Front Office Employee 
Presenter: Sally McKenzie Release Date: 2/28/14
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When you combine excellent dental business skills with already being good at your job... you're unstoppable. It’s true. Job knowledge alone won't bring you success. But put your work expertise together with truly effective and success-proven dental business skills and look out... you're headed for the top! This seminar will take you from answering the phones to getting patients to say yes to treatment!

Learning topics include: How Personalities Affect Practice Success, Powerful Patient Communication Skills, Turn Your Schedule Lines Into Dollar Signs, Surefire Telephone Techniques, Financial Plans That Work, The Basics of Collections: Don't Be Short Changed, Business Etiquette-Professional Polish That Shows

This DVD set is 5 hours in length and provides education for all Front Office Employees.   ( disclaimer )

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