|
Broken Appointments: Causes and Remedies
|
Presenter: Sally McKenzie
|
Release Date: 11/14/11
|
|
Credits: 0.5 CEU, Free Self-Study
|
Expiration Date: 11/14/23
|
|
|
Reviewed: 2020
|
|
This module, part 2 of this series, will help guide you in establishing a system for your practice to handle broken appointments. Having consulted with practices nationwide for over 25 years, Sally McKenzie, CEO of McKenzie Management, has witnessed first hand the breakdown in customer service caused by a practice not having protocol in place to handle patients who break appointments.
Watch this module and learn how to handle broken appointments and most important -- learn how to PREVENT THEM!
( disclaimer
, ADA CERP Statement
)
|
 |
View Class
 Desktop Version
|
|
Click the arrow to view the training material.
|
Take CE Exam |
|
To earn CE credit and qualify for the related promotion you must pass the CE exam.
|
Class Notes |
|
You must be logged in to take notes for this class.
|
